How will you solve product problems?

XT is committed to providing customers with high-quality products. If it does not meet the customer's requirements, we will start an investigation on the day the customer provides feedback, cooperate with the customer to solve the problem, and provide the customer with a solution.

Do you guarantee safe and reliable delivery of products?

Yes, we always use high-quality packaging for shipping.

What is the shelf life of your products?

Usually, the shelf life is about 5 years through normal storage in a dry environment away from direct sunlight.

What is your quality control process?

Our company has strict quality control process.

How about the traceability of your products?

Each batch of products can be traced back to the supplier, batching personnel and filling team by production date and batch number, to ensure that any production process is traceable.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.



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