FAQ

XT is committed to providing customers with high-quality products. If it does not meet the customer's requirements, we will start an investigation on the day the customer provides feedback, cooperate with the customer to solve the problem, and provide the customer with a solution.

Yes, we always use high-quality packaging for shipping.

Usually, the shelf life is about 5 years through normal storage in a dry environment away from direct sunlight.

Our company has strict quality control process.

Each batch of products can be traced back to the supplier, batching personnel and filling team by production date and batch number, to ensure that any production process is traceable.

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.